Yes! All of our templates work with a free Notion account. You can duplicate them to your workspace and start using them right away.

One thing to note: if the template includes charts, you'll only be able to view and use one chart on a free Notion plan. If you want to use multiple charts for reporting views, you'll need to upgrade to a paid Notion plan (Plus, Business, or Education). For most - this is not an issue, and you still have the full functionality of the template.

A Notion template is essentially a pre-built Notion page that you can duplicate into your own workspace. Think of it like a pre-made system that I've designed and tested — so you can skip the building phase and jump straight to using it!

Our templates are available on the Notion Marketplace. To get one, you'll need to:

1. Have a Notion account (free or paid — either works)

2. Click the template link, which takes you to the Notion Marketplace

3. Click "Get template" to duplicate it into your workspace

Once it's in your workspace, it's yours to customise however you like!

Unfortunately, I can't offer refunds on smaller Notion templates. Once you've duplicated the template to your workspace, there's no way to "return" it — it's yours permanently.

If you're unsure whether a template is right for you, please email me at notion@bettercreating.com before purchasing. I'm always happy to answer questions and help you figure out if it's a good fit!

For our larger Life OS and Agent OS templates - if, once you have followed the onboarding process it’s not for you, we do offer a 14-day money back guarantee.

No worries! Most templates include a guide page with tips and troubleshooting steps. If you're still stuck, just drop me an email at notion@bettercreating.com and I'll do my best to help you out.

We actually read all the emails and usually respond pretty quickly!

Custom agent instructions let you personalise how Notion AI* and Notion Agent behaves — its personality, knowledge, and how it responds to you.

If you are experienced with making Projects in Claude or Custom Agents in Chat GPT - it’s very similar - just more accessible and native in your Notion workspace!

To set it up:

1. Click on Nosy (the little AI icon) in the bottom-right corner

2. Select Personalise

3. Name your Agent and choose a page that will become your Agent’s instructions

Once connected, Notion AI will follow whatever's on that page.

*To use Notion AI you need to be on the business plan or higher!

No - but it’s great value - I cancelled my Chat GPT subscription for it!

To have access to Notion Agent you’ll need to be on a paid Business of Education Plan with Notion: but for the access to these LLMs and all the wider AI connectors to things like Google Drive, Slack and Teams - we think it’s a steal. If you want to upgrade to a plan: click my link here: https://affiliate.notion.so/bettercreating

Custom Agents are autonomous agents that act like independent team members in your workspace - They can be triggered by events, a recurring interval, or an action you take - and anyone in your workspace can use them. These are great for automating processes you want to happen without you asking.

Notion Agent - accessed via the main AI chat interface in Notion, can be customised and personalised to be your personal agent assistant. The difference here: you can share with it your personal preferences, knowledge and context for it to collaborate with you - think of it as your personal assistant - who knows you very well! The best thing thou - my Agent OS template turns that personal agent into a team of specialists you can customise to your needs - making it the ultimate personal tool to hand of your busy work to!

Yes, Notion AI is available on the mobile version as well, given you have at least the Business or Education plan. As of now (January 2026) the features of Notion AI on mobile are a bit limited when compared to the desktop version though, you cannot for example pick an AI model and it just defaults to GPT-5.2.

Through Lemon Squeezy, you can pay with major credit cards (Visa, Mastercard, American Express, Discover, Diners Club, and JCB), PayPal, Apple Pay, and Google Pay —so pretty much whatever works for you.

Yes — all digital products sold to EU customers include a VAT charge, which Lemon Squeezy (my payment processor) automatically calculates based on your location.

BUT… If you have a business with a valid VAT number, you can get that VAT charge refunded after purchase through Lemon Squeezy's system.

I'm working on implementing more flexible pricing options. In the meantime, if you need help affording a pack due to currency conversion or you're a student, please reach out to me at notion@bettercreating.com and I'll do my best to help you out.